We want to help our brokerage community streamline the way buyers’ pay deposits at no additional cost to you.

Greater Vancouver REALTORS® (GVR) has partnered with the payment processing company Payload to provide brokerages with the capability for home buyer deposits to pay their deposits into your brokerage trust account directly from a branded web page on your brokerage website.

Payload provides a secure and intuitive payment automation platform designed specifically for real estate. Starting now, all GVR-member brokerages can access this service without cost to the brokerage. Payload is a PCI-compliant provider that has provided similar services with other real estate organizations across North American, including the Alberta Real Estate Association.

Payload allows buyers to pay their deposits through a secure, branded web portal that works with almost any bank, and deposits the funds directly into your brokerage account.

This partnership reflects GVR’s continued commitment to helping simplify your business operations while maintaining the highest standards of professionalism and compliance.

As a PCI Level One-compliant company, Payload adheres to strict banking and transaction requirements. They’re also completely compliant with FINTRAC.

When a client makes a payment with Payload, you’ll receive:

• their name
• their financial institution
• payment account type
• the last four digits of the account

This is similar to what you see through a wire transfer directly from a bank.

Managing cheques, wire transfers, and deposit workflows can be time-consuming and risky. Payload automates and protects these transactions, freeing up your staff to focus on what matters most.

Your clients will pay a small convenience fee, similar to what most financial institutions charge, for each transaction.

Here’s what your brokerages can expect from the platform:

Smart payment automation

• Say goodbye to manual cheques and wires. Payload processes payments automatically from your clients’ bank account directly into your brokerage’s trust account.
• Brokers can manage deposit payments in a single brokerage dashboard with custom data collection fields (e.g. MLS® number, property address).

Security-first design

• All transactions are encrypted and compliant with modern payment security standards, including FINTRAC.
• You’ll never need to publish your bank account details to receive payments.

Flexible options for clients

• Accept deposit payments via EFT, PAD, credit or debit card, Google Pay, and Apple Pay.
• Buyers can send trust deposits of up to $250,000 in a single transaction.
• The sender always pays the processing fee, so the trust deposit remains intact.

Custom-branded brokerage portals

• Each brokerage gets a secure, customizable payment portal to embed on their own website.
• Offers your clients a consistent, trusted experience when making deposits or payments.

The convenience fee charged to buyers ranges between $18.50 and $43 depending on the size of the deposit being transferred.

The minimum convenience fee is $18.50. The highest deposit that can be paid through the system is $250,000. If a buyer is transferring the maximum allowable amount, they would pay a convenience fee of $43.