Earlier this year, Greater Vancouver REALTORS® recruited Ash Anil to a newly-developed, senior leadership role – the Chief Membership Officer (CMO).

With his years of experience in customer experience, Ash is looking to identify the tools, technology, systems, and process improvements necessary to provide exceptional customer service to our members.

In our latest Critical Path, we sit down with Ash to discuss his role, and how it will transform the member experience at GVR.

Listen below:

The Critical Path is released monthly.

Make sure to subscribe to GVR Podcasts to get the latest episodes of the Critical Path.

Missed the last episode? Check out What’s next for Paragon with Lucie Fortier and Leslie Cobb from ICE.