Calling Greater Vancouver REALTORS® (GVR) just got easier. 

Starting today, GVR has a new AI-assisted phone routing system designed to connect you with the right specialist faster and with fewer steps.

This upgrade is part of our Service Re-Imagined initiative, a series of modernizations and process improvements focused on delivering better service to you.

While all our Member Engagement Centre specialists can help with most questions, some inquiries are best handled by a staff member with specific expertise.

Our new phone system uses an AI natural language model that understands everyday language and routes your call accordingly.

Instead of navigating menus or being transferred between teams, members will state the reason they’re calling GVR and the system will connect them to the right person.

The goal isn’t to replace human connection. It’s to make it easier to reach the right human, sooner.