Thursday, March 26, 2026

At a glance (1 minute read) 

  • GVR charges your credit card for the previous month’s balance, not the current month.  
  • Statements are emailed at month-end, and payments are processed around the 15th of the following month. 
  • Download and save your statements regularly, especially for tax purposes.

We’ve heard from some members who are unsure why a charge appears on their credit card mid-month. 

Here’s how our billing process works: 

  • We issue your statement at the end of each month  
  • You’ll receive an email notice that your statement is now available on the portal within one to two business days  
  • If you’ve authorized us to charge your credit card, we process payment around the 15th of the following month 
  • If you’d like to add or edit your Credit Card information on file with GVR, you can do that via the Member Portal

Example

Your January statement notice is emailed in early February. If you’re set up for automatic payment, we charge your card around February 15 for those January fees.

Don’t forget to save your statements

Your monthly statements are also important records for your business. 

We recommend you download and save them regularly for: 

  • tax preparation  
  • expense tracking  
  • long-term recordkeeping

Accessing statements after membership changes

If your membership becomes inactive, you’ll no longer be able to access the member portal. 

Because of this, we recommend saving your statements as you go can to help you avoid delays and ensure you have what you need when you need it. 

If you have questions about your statement or billing, our team is here to help. Just contact accounting@gvrealtors.ca.